Privacy
We only ask for what we need, we never sell it, and you can leave at any time.
Who we are
The Papa is run by The Papa Australia Pty Ltd (ABN 50 702 577 428, ACN 702 577 428), a small yarn shop in Sydney. You can reach us at hello@thepapa.com.au.
What we keep
When you join the list, we keep your email address, the date, which page you signed up on and, if you arrived from a link, where it came from. To stop spam we also keep a scrambled code made from your internet address. It cannot be turned back into the address.
When the shop opens, an order will also need your name, delivery address and phone number so we can send it to you.
If you turn on notifications, your browser gives us an address its push service (Google, Apple, Mozilla or Microsoft) uses to deliver them to that device. We keep that address, what you asked to hear about, and the same scrambled internet-address code. It does not tell us who you are. Turn them off from the same button, or in your browser or phone settings, and we delete it.
Why
To tell you when we open, and now and then to share news and offers from The Papa. We never sell, rent or swap your details.
Who helps us
A few services handle data for us: Postmark sends our emails, Kinsta hosts the website, Google Workspace runs our inbox, and Google Analytics counts visits so we can see what people find useful. Google Ads helps us show our ads to people who might like them. Some of them store data outside Australia.
Cookies and ads
Google Analytics and Google Ads use cookies. This means that after you visit us, Google may show you our ads on other websites, based on that visit. You can turn off personalised ads in Google’s ad settings, or stop Google Analytics with its browser add-on.
We also use the Meta Pixel, from Facebook and Instagram, to measure how our ads are doing and to build audiences of people who might like The Papa. It does not see your email address or any details you type into our forms. You can opt out in Meta’s ad preferences.
Your choices
Every email has an unsubscribe link. You can also write to hello@thepapa.com.au to see, correct or delete what we hold about you, and we will sort it out quickly.